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ABOUT US
Who are we? Just a bunch of fun
crazy people doing great work! Family owned, 65 years strong, better than ever!
Please let us know how we can do better for you. We're partners for
success, and we're here for you!
Seated
(L to R):
Michelle Mendes, Accounting and Michele McGowan, Owner
Standing
(L to R):
Bill Mackenzie, Rosario
Espinoza, Jenniffer Lima, Shelly Sanderson, Michael McGowan, Matt Casey
Not Pictured: Founder
Robert Waldeck
Michele McGowan
So who's the owner you ask?
You no doubt have already talked to Michele, export expert extraordinaire,
workaholic at times, whose goal is to instill heart into every business
transaction. Carrying on the tradition
of good global business done the right way, Michele will find many ways
to amaze you with her heart and her
ethics. Let Michele help you find new ways to expand your product lines
and selection, and especially your profits!
Michelle Mendes (also referred to as the "second L")
A cheerful smile and sunny disposition are what you need when you're corralling
the money! Michelle does
so much more though when it comes to keeping the company organized. Whether
it’s an invoice you need or an
invoice that needs to be paid, she’s the one to contact. Also as
Overseas Operations girl Friday, she can help you
find those hard to get items as she works closely with the research and
sales teams in growing the business.
Next to Michele McGowan, she’s always a good starting point if you need
further assistance or just interested in getting more info..
Rosario Espinoza
If you want your answers right away, and want to make sure your goods
arrive in excellent shape, Rosario is here
for you! Rosario is Michele's right hand and specializes in all customers
in South Africa and Spain as well as overseeing the ocean
freight for the entire company. From customer service to savings in
getting your products to you, she stands ready to serve.
Jenniffer Lima
Jenniffer works on many territories such as Singapore, Japan, Taiwan,
Australia, New Zealand, Brazil, Malaysia and more. Feel free
to call her anytime and have her practice her accent for each territory!
She sings like a canary and does a drop-dead Olivia Newton-John
impression from Down Under. She excels on finding ways to grow your
business, researching your specific needs with the right results!
Shelly Sanderson
You cannot miss the smile in her voice when you call. Shelly works on all
European Union countries and can dance every dance invented
in each one. Whether it's the polka, the Basque Wedding Dance or the
Tivoli Two Step in Copenhagen, call Shelly to test out her mastery
of French dialects from Luxemburg, Lichtenstein or Andorra. She's here to
help you!
Michael
McGowan
Mr. Go-To, Michael has joined us recently and has his hands in virtually
everything to learn the business quickly. Michael will be assisting
customers all around the globe in an effort to find better ways to serve
your needs and expand the product offerings. Michael is also
concentrating on the expansion of our knowledge base for manufacturers
and suppliers in the USA to assist your every need.
Matt Casey
Handling all Warehousing, Receiving and Shipping, Matt makes sure the
place keeps running like a top. No extra time with Matt as he strives
to ensure all goods are received in first rate condition, stored until
you're ready to ship,
shipped on time....and the one who
puts the virtual
smile in all the boxes you have ordered. His lasting impression will help
you understand our entire team effort!
Bill Mackenzie
Assisting the customers dating back to some of the earliest days of our
company, Bill continues to reflect the excellence and ethics of sales
which the company was founded on. Bill has a unique focus on special
interest customers around the world and remains a cornerstone in the
foundation we have built on.
Robert Waldeck
Founder Robert Waldeck set the standard when it comes to exporting,
beginning over 65 years ago with a vision and lots of determination.
Still active today, Mr. Waldeck invites you to have fun with your
business as a true partner for success with Overseas Operations. Let's work
together to expand your horizons - and your vision - so you too can enjoy
business from all over the world. It is a global community!
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